Returns & Exchanges
At Chris Christensen, we want you to be completely satisfied with your luxury purchase. If your garment doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a refund.
- 3.Affix the Shipping Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.