Frequently Asked Questions
Everything you need to know about our luxury fashion collections.
What is the standard shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping varies based on location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or contacting our style consultants for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Affirm.
Are your materials sustainably sourced?
Chris Christensen is committed to ethical fashion. We source high-quality, sustainable fabrics and partner with manufacturers who adhere to fair labor practices and environmental standards.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.